Organizer data synchronization known issues
If the connection between the BlackBerry® Enterprise Server and the Microsoft® SQL Server® is lost, and the connection pool
needs to be restarted, the BlackBerry® Device Manager Connector cannot initialize until the BlackBerry Synchronization Service
is restarted. (SDR 287389)
In certain circumstances, a user’s contact list is rescanned multiple times during an activation, causing the activation process to
take a long time. (SDR 277907)
Synchronization over the wireless network can take a long time when processing contact lists with a large number of entries
during the activation process. (SDR 270467)
In certain circumstances, synchronization over the wireless network can take a long time for user accounts that have a large
number of contact list entries (for example, over 5000 entries). The cache is rebuilt every time the synchronization process is run
on the contact list while looking for duplicate entries, causing a decrease in performance. (SDR 267839)
Setting the MaxPIMRecordTransfer registry entry to a specific value does not limit the number of contact list entries that can be
synchronized to a BlackBerry device. All updated entries in the user's contact list are synchronized to the user's BlackBerry device.
(SDR 264776)
The BlackBerry Enterprise Server can take a longer time than expected to synchronize the contacts on users’ BlackBerry devices
with the contacts in large Lotus® iNotes® contact lists over the wireless network. (SDR 250861)
Workaround: Increase the synchronization timeout to more than 200 minutes.
If a roaming user is moved to a different messaging server, the location server and relative path for the wireless contact list and
journal are not updated to reflect the new messaging server and path to the messaging server database. (SDR 133509)
Workaround: Clear the values for the location server and relative path for the user.
Overdue items in the To Do list in IBM® Lotus Notes® are not synchronized to a user's BlackBerry device. (SDR 144850)
If you move a roaming user account to a different messaging server, the location of the destination server and relative path for
the wireless contact list and journal are not updated on the user’s BlackBerry device. (SDR 133509)
Performance known issues
On Windows Server® 2008 (64-bit), BlackBerry® Enterprise Server performance counters do not display. (355265)
Security known issues
If an email message encrypted using IBM® Lotus Notes® encryption includes a zipped Microsoft® Office attachment, a
BlackBerry® device cannot open the attachment. (403642)
Release Notes
Organizer data synchronization known issues
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