supported by the wireless service provider. If the user accounts that were associated with BlackBerry devices that were supported
by the wireless service provider were deleted from the BlackBerry Enterprise Server, and you searched for BlackBerry Device
Software bundles that could be distributed over the wireless network, the BlackBerry Administration Service might have displayed
BlackBerry Device Software bundles that were no longer supported in your BlackBerry Enterprise Server environment. (SDR
292184)
If the name you specified for the BlackBerry Enterprise Server ended with "_<number>", and the BlackBerry Enterprise Server
was not part of a high availability pair, the BlackBerry Enterprise Server name was displayed as the ServiceName in the BlackBerry
Administration Service. (SDR 291518)
When you changed the Auto backup Include all IT policy rule to Yes, the Back up on-board device memory option in the BlackBerry
Web Desktop Manager was cleared automatically and users could not back up the BlackBerry device memory for BlackBerry®
Storm™ smartphones and BlackBerry® Bold™ smartphones. (SDR 290289)
You could not add a user account that had an email address that contained special characters. (SDR 288125)
If you changed organizer data synchronization settings, the settings were not applied to roaming users or to Lotus® iNotes®
users. (SDR 286630)
If you added an application to a software configuration, specified a wired installation using the BlackBerry Web Desktop Manager,
and then assigned the software configuration to users, the application did not install on users' BlackBerry devices if users had a
later version of the application installed on their BlackBerry devices. (SDR 265410)
By default, the BlackBerry Administration Service login screen was set to Microsoft Active Directory authentication. (SDR 248562)
If you shut down the principal database server that you specified during the BlackBerry Enterprise Server installation, you cannot
log into the BlackBerry Administration Service. (SDR 213910)
Contacts from a subscribed public contact database did not synchronize to BlackBerry devices until you specified a private contact
database in the BlackBerry Administration Service. (SDR 203103)
BlackBerry Attachment Service issues fixed in this release
In certain circumstances, the BlackBerry® Attachment Service could not open a Microsoft® Excel® document, and the BlackBerry
device displayed an error message. (SDR 351102)
If a user tried to open a .wma message attachment on the BlackBerry device, the attachment did not open, and an "unrecognized
document format" error message displayed on the BlackBerry device. (SDR 300174)
If a user received a message on the BlackBerry device that contained a Microsoft Excel (.xls) attachment that contained dates
formatted in Chinese, when the user viewed the file, the dates displayed as numbers or did not display. (SDR 272080)
The computer that hosts BlackBerry Attachment Service might have experienced a significant performance impact when the
BlackBerry Attachment Service processed a Microsoft® PowerPoint® attachment that included a lot of slides. (100976)
Release Notes
BlackBerry Attachment Service issues fixed in this release
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