Blackberry BROWSER VERSION 4.7.0 - FUNDAMENTALS GUIDE Manuale Utente Scaricare il pdf (Pagina 19)

BlackBerry Monitoring Service issues fixed in this release

After you configured a Standby Only threshold and the BlackBerry® Enterprise Server pair failed over, the BlackBerry Monitoring

Service did not update the Standby Only threshold. (323101)

After you configured a Standby Only threshold, the BlackBerry Monitoring Service stopped polling servers for their current status.

(323096)

If you restarted the BlackBerry Enterprise Server or if the BlackBerry Enterprise Server failed over, users might have been identified

by their user configuration IDs instead of by their user names in the alarm and messages details in the BlackBerry Monitoring

Service. This issue might also have occured if the number of users exceeded the UserPollMax value. (SDR 307868)

If you edited a user’s email address, the user’s email address was updated in the User search and User details pages, but not in

the Address list or Contacts pages. (SDR 307781)

Message timestamps were based on the timezone of the BlackBerry Monitoring Service database. As a result, the timestamps of

certain messages might not have been consistent with the timestamps of the corresponding alarms. (SDR 307779)

If you installed the BlackBerry Monitoring Service on a computer with a Japanese operating system, notification messages

displayed in Japanese in the BlackBerry Monitoring Service, but the notification message body did not display correctly when it

was received in the mailbox on the recipient’s computer and on the BlackBerry device. (SDR 303538)

If your BlackBerry Domain contains more than one BlackBerry Enterprise Server, the global user threshold shares the same server

maintenance window even when users are assigned to different BlackBerry Enterprise Server instances. (SDR 303132)

If you cleared the temporary server maintenance window and tested the configuration settings, an exception error displayed and

you could not test the configuration settings. (SDR 303005)

If you added more than 10 notification addresses, only the first 10 notification addresses were displayed in the BlackBerry

Monitoring Service. (SDR 302972)

If you created more than 10 contacts, only the first 10 contacts displayed in the Contacts by contact name screen. All contacts

displayed in the Contacts by server name screen. (SDR 302968)

After the BlackBerry Enterprise Server completed an automatic failover, the BlackBerry Dispatcher SRP connection alarm message

displayed even though the corresponding threshold entered a pass state. (SDR 302891)

If you did not save the SMS settings, an error message was displayed when you tried to send a test SMS message to BlackBerry

devices. (SDR 298222)

If you added a warning user threshold rule to a user account, the warning messages that were displayed in the alarm panel when

the threshold was triggered were not cleared when you disabled the threshold rule from the rule level. (SDR 297695)

The threshold alarm for a user account was cleared when you configured a threshold maintenance window for the current moment.

(SDR 294689)

In certain circumstances, duplicate failover detected messages displayed for BlackBerry Enterprise Server components. (SDR

294505)

Alarm messages for a BlackBerry Enterprise Server environment that is not configured for high availability might use high

availability terms such as failover and primary BlackBerry Enterprise Server. (SDR 294086)

When a standby BlackBerry Enterprise Server was unavailable, the BlackBerry Monitoring Service console displayed a critical

Release Notes

BlackBerry Monitoring Service issues fixed in this release

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Blackberry BROWSER VERSION 4.7.0 - FUNDAMENTALS GUIDE Manuale Utente Pagina 19