Blackberry PROFESSIONAL SOFTWARE FOR IBM LOTUS DOMINO - - RELEASE NOTES Manuale Utente Scaricare il pdf (Pagina 51)

When you use a Safari browser, in the User details page, some tabs are truncated and do not display correctly. (DT 509761)

When you generate a custom report, the report is missing statistics data for several components. For example, reports are

missing statistic data for the BlackBerry Attachment Service, BlackBerry Policy Service, BlackBerry Controller, BlackBerry MDS

Integration Service, BlackBerry Collaboration Service, BlackBerry Router, and BlackBerry Synchronization Service. (DT 509136)

When generating a report, the BlackBerry Monitoring Service might miss events and not perform as expected. For example,

if the BlackBerry Enterprise Server services stop while the BlackBerry Monitoring Service is generating a report for 1800 users,

this issue might occur. (DT 491944)

When you add a thresholds rule (for example, a pending messages rule) to 2000 user accounts at one time, the BlackBerry

Monitoring Service console no longer responds as expected and the application server for the BlackBerry Monitoring Service

increases its CPU usage. (DT 455310)

If you delete a threshold for a user account or component data item that is in an alarm state, the alarm clears but a pass

notification is not sent. As a result, an incorrect Fail message displays for a data item that is no longer in a failed state. (DT

440939, SDR 280608)

When you perform a ping test from the BlackBerry Monitoring Service console for a BlackBerry device that is connected to the

BlackBerry Enterprise Server using a Wi-Fi® connection, the ping test fails. (DT 440928, SDR 291862)

If you turn off support for 8.3 file paths on the computer (by setting the HKLM\SYSTEM\CurrentControlSet\Control\FileSystem

\NtfsDisable8dot3NameCreation registry key to 1), when you install the BlackBerry Monitoring Service, the web.keystore is

not created. (DT 394681)

Workaround:

1. Configure the computer to support 8.3 file paths.

2. At a command prompt, run the following command: "C:\Program Files\Research In Motion\BlackBerry Enterprise

Server\Monitoring Service\bin\webGenKey.bat" C:\PROGRA~1\Java\jdk1.6.0_15 C:\PROGRA~1\Research In

Motion\BlackBerry Enterprise Server\Monitoring Service\ besbms SDS-BES19.SDS.SW.RIM.NET.

If you configure the BlackBerry Monitoring Service console to use DST, the BlackBerry Monitoring Service console displays

the message time stamps as one hour after the alarm panel message time stamps. (DT 347442, SDR 362633)

Workaround: Restart all BlackBerry Monitoring Service services and refresh the browser.

In certain circumstances, SMS notification messages are not sent to users’ BlackBerry devices due to a large number of error

messages written in the BlackBerry Monitoring Service log file. (DT 339753)

Release Notes

BlackBerry Monitoring Service known issues

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Blackberry PROFESSIONAL SOFTWARE FOR IBM LOTUS DOMINO - - RELEASE NOTES Manuale Utente Pagina 51