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Feature Description
Monitor the connection status of
BlackBerry Enterprise Server
components
The BlackBerry Monitoring Service monitors the connection status of many
BlackBerry Enterprise Server components, including connections to the BlackBerry
Configuration Database, BlackBerry Messaging Agent, BlackBerry Controller, and
BlackBerry Router. The BlackBerry Monitoring Service also monitors the connection
status of the SRP connection for a component.
Generate appropriate thresholds that
you can use to monitor BlackBerry
Enterprise Server components and
BlackBerry device users automatically
The BlackBerry Threshold Analysis Tool is designed to determine appropriate
thresholds that you can use to monitor data-attributes of BlackBerry Enterprise
Server components and BlackBerry device users. Instead of defining thresholds in
the BlackBerry Monitoring Service console manually, you can run the BlackBerry
Threshold Analysis Tool and define thresholds that are designed to monitor irregular
levels of activity automatically.
Monitor remote BlackBerry Enterprise
Server components
The BlackBerry Monitoring Service monitors remote BlackBerry Enterprise Server
components.
Specify maintenance windows for
thresholds or BlackBerry Enterprise
Server instances
You can use the BlackBerry Monitoring Service console to schedule regular and
temporary maintenance windows for thresholds and BlackBerry Enterprise Server
instances. The BlackBerry Monitoring Service does not monitor BlackBerry
Enterprise Server instances or thresholds during maintenance windows.
View diagnostic information for
BlackBerry devices in the BlackBerry
Monitoring Service console
You can use the BlackBerry Monitoring Service console to request and view
diagnostic information for BlackBerry devices that are running BlackBerry Device
Software version 5.0 or later.
Feature and Technical Overview
New in this release
10
- Version: 5.0 1
- Contents 3
- New in this release 10
- BlackBerry Messaging Agent 29
- Instant messaging features 33
- Synchronization features 36
- BlackBerry Attachment Service 37
- BlackBerry MDS 38
- BlackBerry Applications 39
- BlackBerry device management 44
- Master encryption keys 46
- BlackBerry Monitoring Service 50
- BlackBerry Router 53
- BlackBerry Policy Service 53
- Messaging process flows 69
- Sametime 76
- GroupWise Messenger 77
- Organizer data process flows 82
- Mobile data process flows 85
- BlackBerry Infrastructure 94
- Monitoring process flows 95
- Types of Wi-Fi networks 96
- Wireless access points 97
- Wi-Fi network 101
- BlackBerry devices support 105
- Glossary 107
- Provide feedback 111
- Legal notice 112
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