Blackberry TIVO - LEARN MORE Informazioni Techniche Scaricare il pdf (Pagina 93)

Troubleshooting

How can I record a show (or shows) when there is a conflict?

• The TiVo Premiere DVR from Grande gives each repeating

recording a priority. You can resolve some conflicts using the

Season Pass manager to change priorities. See page 32.

• If you encounter a conflict for a single episode, you can see if

the episode you want will air at a different time. Select the show

from the To Do List, then select ‘View Upcoming Episodes.’

• You can sometimes resolve recording conflicts by changing the

‘Stop Time’ or ‘Start Time’ Recording Options. See page 40 for

more about Recording Options.

• If a single episode of a repeating recording conflicts with

another show, you can select that episode in the To Do List and

change it independently of the rest of the repeating recording.

• Set up Season Pass recordings with the Recording Option ‘First-

run only’ to record only new episodes. You’ll be less likely to

run out of space in the My Shows list and less likely to encounter

conflicts.

• Turn on the Overlap Protection

feature. See page 33.

I can’t find my show in a search even though I know it’s on.

• The TiVo Premiere DVR from Grande uses your Channel List to

search for shows. Verify that the channel is selected in your

Channel List. Does the channel have a checkmark next to it? To

give it one, highlight the channel and press SELECT. For more,

see page 70.

• Look on the Network screen (from the TiVo Central screen,

select ‘Settings & Messages,’ then ‘Settings,’ then ‘Network’)

for the time of the last successful connection to the TiVo

Service. If it was more than 36 hours ago, your TiVo Premiere

DVR from Grande may be having trouble connecting to the

TiVo Service. Select ‘Test Connection’ to test the current

settings. Once you have made a successful test connection, start

a regular connection by selecting ‘Connect to the TiVo Service

now.’ If your connection is successful, new program information

will be downloaded and organized, and will become available to

search in about one to five hours.

I can’t search for shows. The TiVo Premiere DVR from Grande

says it is organizing program information.

• Your TiVo Premiere DVR from Grande may not have all its

program information yet. After initial installation, the TiVo

Premiere downloads some program information from the TiVo

Service. More program information becomes available after the

next time the TiVo Premiere connects to the TiVo Service. After

24 hours, full information (up to 2 weeks) is available.

• If the TiVo Premiere DVR from Grande loses power while it is

organizing program information, the organizing process will

stop until the TiVo Premiere makes a successful connection to

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Blackberry TIVO - LEARN MORE Informazioni Techniche Pagina 93

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